• NowThere
• NowMessage
• NowConnect
• OpenLink

NowMessage Voicemail

NowMessage™ is the mission critical solution to providing voicemail in a wide variety of environments. Common Voices is committed to providing an ever expanding list of features along with a professional services group capable of tailoring any installation to your needs.

NowMessage Product Features

unified messaging integrated personal address book mailbox to mailbox messaging message notification via SIP, SMS, e-mail, pager, and direct call retrieve messages via phone or Web speech recognition support integrates with NowConnect™ automated attendant reporting and statistics tools

message forwarding multiple mailbox support selectable greetings Web based provisioning e-mail text to speech multiple tenant administration fax support NowMessage Voicemail Vault™ secure message streaming

Open Standards Design

Common Voices expertise with Java/JSP, VoiceXML and other technologies makes it as easy for our customers to update, expand and individualize their telecom systems without loss of either functionality or service availability.

Because NowMessage is designed using open standards and is implemented using Web technologies, you may reap many benefits not available with proprietary systems. Most importantly, these capabilities work across diverse legacy platforms and hardware systems, involve considerably less labor to install, increase service uptime and can be achieved with substantial financial savings.

NowMessage Technical Features and Benefits

E-mail Message Store (IMAP / SMTP / LDAP) all messages stored in a standard e-mail message store messages deposited via SMTP and retrieved via IMAP subscriber profile information retrieved from LDAP directory integration with third party e-mail providers Common Hardware and Network Platforms Java/JSP based- runs on wide variety of Hardware Platforms and works with hardware systems from all major suppliers, including Sun, HP/Compaq, and Intel qualified on VMWare™ virtualized environments leverages real-world stress testing and performance testing that Web and Application Servers have endured Complete Web Administration SOAP automated provisioning interface HTML human friendly administration SNMP alarming tiered privilege management Subscriber Web Portal easy access to all features visually passcode reset feature reduces support calls for lost passcodes validation of e-mail addresses ensures delivery

Variety of VoiceXML Browser Implementations tested with VoiceXML gateway implementations from VoiceGenie, BeVocal, Nuance, Pactolus and with our OpenLink™ media server additional VoiceXML compliant gateways can be qualified as required Inherently N+1 Redundant / Scalable designed as Web application leverages design and implementation for redundant and scalable Web services software modules inherently N+1 scalable- ultimate flexibility for provisioning additional features, services, and subscribers no single points of failure capable of full geographic redundancy No System Boundaries presents "single system" image to subscriber through use of LDAP directory, and accepted Internet and Web protocols (IMAP/SMTP/HTTP) no system boundaries restricting features available or how features function VoiceXML / Java / JSP Implementation implemented entirely in Java/JSP and outputs VoiceXML as the presentation language for call flow to caller 100% VoiceXML compliant integration with other Web services

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